You can permanently delete your Nutari account and everything associated with it at any time. You can do it yourself inside the app, or ask us to do it for you — no reinstall required.
Option 1 — Delete it in the app
- Open Nutari and sign in.
- Go to Profile → Account → Delete Account, and confirm.
- Your account is deleted immediately.
Option 2 — Request deletion without the app
If you can no longer access the app, email [email protected] from the email address on your account, with the subject "Delete my Nutari account." We verify the request comes from your account's email and delete it within 30 days (usually much sooner).
What gets deleted
Deleting your account permanently removes the following from our systems:
- Your account and login credentials
- Your profile (name, age, height, weight, goals, preferences)
- Your food diary, water and weight logs, body measurements, workouts, streaks, and any saved recipes or plans
- Your cloud-sync data and subscription records
Meal photos you scan are processed to produce an estimate and are not stored on our servers in the first place, so there is nothing to delete there.
Data we may retain
We do not keep your personal data after deletion, except where we are legally required to retain limited records (for example, transaction/tax records related to a purchase, held by the app store and, where applicable, us). Such records are kept only as required by law and are not used for any other purpose.
Questions about deletion or your data? Contact [email protected]. See also our Privacy Policy.